What does the PROSPECT label mean?

After a few people have registered for your event, you may notice that some of “REGISTERED” label next to their name, while some have “PROSPECT” label. REGISTERED means that the customer has successfully completed the registration process all the way through and is paid in full.

PROSPECT means that that person started filling out your registration form, but did not pay and complete the process through to the end.

You can sort your customers by “REGISTERED” or “PROSPECT” by clicking on “STATUS” at the top of the column.

What’s great about the PROSPECT label is these are people who have expressed a strong interest in your event, and are really strong sales leads. A great way to boost your ticket sales is to re-market to these people by sending them an email asking them to complete the registration process.

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